Your Cat’s New Favorite Playground
Welcome to the ultimate cat amusement park! The Smoky Gray Cat Tree is designed to keep your feline friends entertained and cozy all day long. Featuring a padded perch, a plush cat cave, and three fun pom-poms, this cat activity center is perfect for cats of all sizes, especially small breeds. Watch as your kitty climbs, scratches, and plays, enjoying every moment in their very own space!
Product Features
- Exciting Pom-Pom Play: Comes with three flying balls that entice your cat to jump and bat around.
- Cozy Cat Cave: A soft, plush-covered cave that offers a safe retreat for napping or hiding.
- Padded Perch: A comfortable spot for your cat to lounge and survey their kingdom.
- Staircase Layout: Designed with easy climbing in mind, perfect for kittens and senior cats alike.
- Easy Assembly: Illustrated instructions and numbered parts make setup a breeze.
Why This Cat Tree is Essential for Your Home
This cat tree is more than just furniture; it’s a complete activity center for your cats to play and relax. Perfect for indoor use, it provides a dedicated space where your cats can scratch, climb, and lounge comfortably. The compact design (20.8″L x 13″W x 28.3″H) fits seamlessly into any room, making it an ideal addition to your home decor without taking up too much space. This tree not only entertains your cats but also helps prevent them from scratching your furniture, keeping your home looking its best.
Benefits of the Smoky Gray Cat Tree
- Promotes Healthy Activity: Keeps your cats active and engaged, reducing boredom and stress.
- Comfort and Safety: Provides a secure place for cats to play, nap, and feel safe while you’re away.
- Stylish Design: The smoky gray color complements any home decor, making it a stylish choice for cat lovers.
- Supports Climbing Skills: The staircase layout helps even the smallest kittens and older cats navigate with ease.
Give Your Cats the Gift of Fun!
Don’t let your furry friends feel lonely or bored! Treat them to the Smoky Gray Cat Tree, where they can scratch, climb, and play to their heart’s content. This delightful activity center ensures your cats stay entertained while providing a cozy retreat for rest and relaxation. With its playful features and comfortable design, it’s sure to become your pet’s favorite spot in the house. Make their playtime dreams come true—order now and watch them enjoy their new playground!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ultimateuniverse.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of ultimateuniverse.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ultimateuniverse.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ultimateuniverse.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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